OUR PRIVACY POLICY

Investigative Associates and Consultants values the trust placed in our company and services. We understand the necessity of protecting personal information in today’s environment. As such, we have established policies and procedures dedicated to maintaining the privacy of personal information while providing our clients with exceptional service.

INFORMATION COLLECTION

We only collect information that is necessary to provide the requested services. Examples of the types of information we collect are, but not limited to the following: name, address, race, sex, date of birth, Social Security number, driver’s license number, telephone number, criminal histories, credit reports and employment and educational verifications.

Personal information is processed with the customer’s knowledge and authorization. This information is protected from unauthorized or accidental disclosure and is only seen by those persons necessary to perform the authorized research. Investigative Associates and Consultants does not use any customer/applicant information to compile mailing lists for sales or other purposes. We maintain strict physical, electronic, and procedural safeguards that comply with federal and state regulations to guard a consumer’s nonpublic and public personal information.

We do not disclose any personal information obtained in the course of research except as required or permitted by law, or to fulfill our contracted services to you. This is in accordance with the Fair Credit Reporting Act (15 U.S.C. § 1681). Investigative Associates and Consultants does not provide our customers’ information to any vendors or third parties for any reason.

Investigative Associates and Consultants maintains strict procedures to ensure that the information we collect is complete, accurate, and up to date before it is reported. However, Investigative Associates and Consultants cannot be responsible for errors within court records and within the records of other consumer reporting agencies, such as credit bureaus.

CREDIT CARD PROCESSING AND SECURITY

At Investigative Associates and Consultants, our secure server encrypts all payment information that you transmit to us while using our site. The encryption process takes personal information and converts it into code that is securely transmitted over the Internet. Credit card transactions are handled by a third party financial institution that receives the credit card number and other personal identifying information only to verify the credit card numbers and process transactions.